Private Property Impound
Big Boy’s Towing & Recovery provides reliable impounding services to property owners and law enforcement agencies throughout St. Louis County, Phelps County and Franklin County. If you need a vehicle removed from your property, or your vehicle was removed from the place you last parked it, take a look at our frequently asked questions below.
Property Managers FAQ
A: All private property services are free to the property owner. The costs of the service are paid by the vehicle owners and drivers who are at fault.
A: No! Big Boy’s Towing & Recovery will send a parking enforcer to your property to monitor and sticker all violations for you free of charge. You will be notified via email of the violations when the parking enforcer leaves the property.
A: Our parking enforcer will verify and photograph the vehicle to ensure that it is still in violation before the tow is initiated.
A: Big Boy’s Towing & Recovery uses a state-of-the-art system with online storage of vehicles that are in violation and vehicles that have been removed. This system is accessible by property managers from any computer or smart device.
A: The tow warning stickers are not required to tow. They are a courtesy, but you may want to check your lease agreement for details regarding towing.
A: Per Missouri law, we unfortunately cannot accept faxed or pre-signed forms in St. Louis County
A: We are fully licensed and insured. We do not use subcontractors.
A: No, we provide and install Missouri-compliant signs at each entrance at no charge. We can also provide and install other custom signs for a low price.
A: City and County ordinances require an authorized person to be on site. This person is required to sign for each vehicle or vessel removed, so we require a contract with the authorized people listed.
A: We have two locations, one conveniently located in Eureka and a second location in Affton.
A: If you are not completely satisfied with our services, we ask for a 30-day written cancellation notice and will remove our signs as soon as possible after the receipt of that notice.
Vehicle Owners FAQ
A:
1. Proof of ownership. This includes one of the following:
- Original Title in your name
- Original Title signed over on the back properly with your name printed on the back and notarized bill of sale
- Current vehicle registration (VALID)
- Bill of Sale from an individual, notarized & dated less than 30 days ago
2. Proper ID. We will accept the following for ID:
- Driver’s License, (VALID)
- State issued ID, (VALID)
- Military Identification Card issued by U.S. Government
- Passport issued by U.S. Government (VALID)
3. Towing and storage charges
A: The following form(s) need to be accompanied with Proof of ownership and Proper ID:
- Authorization for Release
- Hold Harmless Agreement