Service Areas
Trustindex verifies that the original source of the review is Google. My fuel pump went out on a bad stretch of 63 . I’m from a different state and haven’t been in Missouri that long so I was desperately searching and calling for a tow company. After being told no and no answers on most. I called big boy towing! And what a blessing . The wonderful lady on the phone took care of me and was so helpful. She was awesome and sent someone my way, even though they were already busy this morning it wasn’t long before darrell came to my rescue. He was calm and relaxed which helped me out because the traffic on 63 was crazy busy at 6 am. With in mins he had us loaded up and out of harms way. He got me and my poor truck back home safely. And he was so kind about everything, which made my bad start to the day definitely better. So I want to thank you all and for all you do! I’m so very greatful, big boys towing you should be absolutely so proud to have these two amazing people. I can’t thank you again. I’m sorry I never got the lady’s name that took my frantic call. Be safe out there I know your job must be so dangerous trying to help us. You are appreciated.Posted onTrustindex verifies that the original source of the review is Google. Great Hospitality and fast responsePosted onTrustindex verifies that the original source of the review is Google. Had a blowout on the highway. They were there quickly and the driver Michael was able to put a plan together to get my vehicle fixed the same day and back on the road. Couldn't be more happy with my experience.Posted onTrustindex verifies that the original source of the review is Google. Amazing service! Michael at Big Boy's Towing & Recovery (Rolla location) went above and beyond to help me when my van broke down on the highway! Not only did he make sure the route we took was as short and affordable as possible, but he also helped me find a mechanic to work on my van in the middle of the night! He dropped of my van at the mechanic and then took me to a hotel really close by! Such a great guy! Very personable and caring! Service was also fast and easy! Can't recommend him enough! If you get Michael (from Rolla) you will be in good hands!Posted onTrustindex verifies that the original source of the review is Google. The dispatcher was courteous and helpful. Shawn, tow truck driver, arrived promptly, and he was awesome -- professional, efficient, and friendly. I give them both the highest praise!Posted onTrustindex verifies that the original source of the review is Google. I was visiting a friend and thr husband pre started my diesel truck to warm up cause it was like down in the teens or colder that night. This was at 11pm.. Well 20 mins later I go out and the doors are locked on my truck,I have no spare key. I don't have roadside asst. On my insurance or AAA..so my friend starts calling around for the cost to come unlock my truck..one place ( Dishman) wanted 75.00 to dispatch and 5.00 for every mile it took from there shop to where I was. I ended up uses Big Boy Towing..They wanted 85.00 flat rate..i had 2 choices to pay ,card or cash..i had cash, i did asked the dispatcher if the driver had change..he said no they don't carry change..now at that point , that kinda pissed me off.. cause now it's going to cost me 100.00, when I thought 85.00 was high..Dispatcher said driver was in town and would be there in an hour. It was @ 30 and the driver ( Michael) was there. He told me he tried to call my phone to give up date..my phone rejects calls. I was still very greatful he still came on to help me..He worked very fast ..when he needed to do his part of verifying the job, he made sure I got in my truck and got warm first..has he had been in this super cold now for about 20minutes or more..when i handed him my 100.00 bill, he said let me check, I might have change...I thought now nice of him to try and make this cheaper on me. ,when he really didnt have to..I said no it's ok..Your dis patcher said he don't carry change, so i was excepting any..he said yea but i might have some..I said , I thought 85.00 was high, then when it was going to be 100.00 I had got pissed but now, it's worth the whole 100.00. You was fast, you tried to offer change..you are worth the whole 100.00...im so glade I used them now..